Privacy Policy
Your privacy matters to us. Learn how Lovehaven collects, uses, and protects your information.
Effective Date: February 9, 2026
Celvz Youth Church (“we”, “our”, or “us”) operates the Lovehaven mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, and profile photo. This information is used to identify you within the app and enable community features.
Usage Data
We collect information about how you interact with the app, including Bible study progress, streak data, quiz scores, and plan participation. This helps us personalize your experience and track your spiritual growth journey.
Device Information
We may collect device identifiers, operating system version, and app version for analytics, crash reporting, and improving app performance.
Camera & Photo Access
QR Code Scanning
We request camera access to enable QR code scanning for service check-in at church events. The camera feed is processed locally on your device and is not recorded or transmitted.
Profile Photos
You may use your camera or photo library to upload a profile avatar. These images are stored securely on our servers and are visible to other community members.
Giving Receipts
When submitting giving records, you may capture or upload receipt images as proof of payment. These images are stored securely and are only accessible to you and church administrators.
Push Notifications
Notification Types
With your permission, we send push notifications for daily Bible study reminders, streak updates, community announcements, and plan activity. You can manage notification preferences in the app settings at any time.
How We Share Information
Community Features
Your name, profile photo, and certain activity data (such as streaks and leaderboard rankings) may be visible to other members of your church community within the app.
Third-Party Services
We use trusted third-party services for authentication, cloud storage, analytics, and push notifications. These providers are bound by their own privacy policies and only receive the minimum data necessary to provide their services.
No Sale of Data
We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
Data Security & Retention
Security Measures
We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure cloud infrastructure, and access controls to protect your personal information.
Data Retention
Your account data is retained for as long as your account is active. If you choose to delete your account, your personal data will be removed from our systems within 30 days, except where retention is required by law.
Your Rights & Contact
Your Rights
You have the right to access, correct, or delete your personal data at any time. You can update your profile information directly in the app or contact us to request data deletion.
Children's Privacy
Our app is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes through the app or via email. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at +234 813 602 7915 or visit our Contact page.
Last updated: February 9, 2026. If you have questions, please contact us.
